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How long will you hold my packages?

We can store your packages for no charge at our warehouse for up to 60 days, starting from the day it is registered to your My Page.
Packages that have been stored for longer than the 60 day period will be handled in accordance with the Terms of Service.
If you wish to extend the 60 days storage period, please contact our Customer Support Team.

Additionally, please note that consolidation can only be applied to packages that have been registered to your My Page for up to 30 days.

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