転送コムよくある質問

What should I do if the value of the items in my package exceeds 200,000 yen?

If the value of the items within a single package exceeds 200,000 yen, additional customs procedures will become necessary.
You will be asked to provide documents regarding your order. We kindly ask for your understanding.
Furthemore, these extra procdures will take around a week, and it is likely that tax will be imposed on your package once it arrives at its destination country.

*For these packages, we recommend shipping by EMS with insurance.
  Otherwise, as there is no insurance for other shipping methods, there is a chance that you will not be compensated should damage or loss occurr.

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