転送コムよくある質問

Are there any kind of packages that cannot be consolidated?

We do not provide our consolidation service for packages that:

・Have been stored at our warehouse for more than 30 days.
・Have a total weight of more than 30 kg.
・ Have a total item value of more than 200,000 yen.
・Have been determined by our warehouse staff to be difficult to ship together.
 (e.g. items with radically different structures, or fragile items)
・ Conatain even one item that has a declared price of 0 yen.
 (If this is the case, please edit the declared price of the item on your invoice before applying for consolidation again)

If our warehouse staff determine that a package cannot be consolidated for any reason (even one not stated above), customer support will alert you by e-mail.

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