転送コムよくある質問

What is total weight and volume weight?

Total weight: Weight of the entire package with packaging
Volume weight: Volumetric weight(kg) = Length (cm) × Width (cm) × Height (cm) ÷ 5000

How shipping fee are determined varies in shipping carriers.
Shipping fee based on the total weight

・Japan Post (EMS/AIR/SAL/Surface Mail)
・Taiwan FamilyMart Pickup Service
・tenso Air Delivery Taiwan (FamilyMart Pickup/Home delivery)
 

Shipping fee based on either total weight or volume weight(heavier one is applied)

・DHL
・ECMS

*tenso handling fee is calculated based on the total weight

Was this article helpful?

If you didn't find your answer in our FAQs, please feel free to contact us from the following button.