Frequently Asked Questions|I would like to receive my package from a Family Mart. How do I arrange this?[tenso com]

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More about Shipping Methods

I would like to receive my package from a Family Mart. How do I arrange this?

We offer customers the option to pick up their packages at Family Mart, in Taiwan only.
Please follow the link below for more information:
FamilyMart pickup service ONLY available in Taiwan

How long does it take to ship packages by sea mail?

How many hours would it take to ship my package to China by sea mail?

Is it possible for me to retrieve packages from my post office in person?

My package was delivered by SAL but is now being held at my local post office. What should I do?

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I would like to receive my package from a Family Mart. How do I arrange this?

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