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What is Real Name Authentication? What do I need to do for pre-appointment for import declaration?

About Real Name Authentication

From 01/16/2020, for packages bound for Taiwan, if the receiver is Taiwanese, Real Name Authentication of receiver is required by registering personal information in smartphone APP "EZ WAY". The receiver needs to declare imported package online.

If "Real Name Authentication" is not registered or contact information of receiver is incomplete, package may not be able to import into Taiwan. Thus, before arranging shipment to Taiwan, please complete the registration of "Real Name Authentication" thoroughly.

Please check Taiwan Customs Administration Ministry of Finance website below for more information and APP registration steps.
https://eweb.customs.gov.tw/multiplehtml/3344

About Pre-appointment for import declaration

In addition to the one-time real-name authentication procedure, the new system of "Pre-appointment of import declaration" for each import shipment will be fully implemented from July 1, 2022. Customers must complete the pre-appointment process in EZ WAY as soon as they receive a push notification from EZ WAY, or a text message or email notification from the logistics provider.

If this process is not completed, the shipment will not be cleared through customs and may incur detention charges or be returned to Japan, and the related costs will be borne by the customer, so we kindly ask for your cooperation.

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