Most packages could be delivered to tenso.com successfully even if "転送コム(tenso.com)" is not included in the address.

As there is still a chance of failed delivery due to the lack of "転送コム(tenso.com) ", it is recommended to ask the shops to correct the shipping information. If the order has already been dispatched, please use the tracking number to check the package.
You may contact tenso customer service for assistance if the delivery is failed for the above reason.