How can I find out the delivery status of my package?
We will notify you of the international tracking number by email once we hand the package to the carrier.
If the package is sent by Japan Post (EMS, AIR, SAL or Surface Mail), enter the tracking number on the Japan Post website, and you will be able to check delivery status.
*Track the package
https://www.post.japanpost.jp/index_en.html
※Shipping status may not be updated in some countries or with certain shipping method. Please contact your local customs or post office for more information.
※International package tracking site does not update immediately. Shipping status may take few hours to reflect on the tracking system.
If the package is sent by Japan Post (EMS, AIR, SAL or Surface Mail), enter the tracking number on the Japan Post website, and you will be able to check delivery status.
*Track the package
https://www.post.japanpost.jp/index_en.html
※Shipping status may not be updated in some countries or with certain shipping method. Please contact your local customs or post office for more information.
※International package tracking site does not update immediately. Shipping status may take few hours to reflect on the tracking system.